🛡️ Safe Gaming Commitment

bq678 Responsible Gaming — Keep the fun, respect the limits

bq678 believes gaming should be a source of enjoyment — not stress. Use our safe gaming tools and guidelines to stay in control of your time and money.

For 21+ only

Safe and Responsible

Why Responsible Gaming Matters

Online gaming is a great way to have fun — but it only brings genuine enjoyment when you play consciously and within your limits. At bq678 we place the protection of every player as our top priority. Our responsible gaming policy aims to keep you safe, especially when there is a risk of gaming becoming a habit.

Gaming should always be seen purely as a form of entertainment, not a source of income. Turning to gaming to solve financial problems or relieve stress can become a dangerous habit. bq678 wants you to always stay in control and set your own gaming limits.

Remember: You must be at least 21 years old to play at bq678. Use of the gaming platform by minors is strictly prohibited.

Responsible gaming means deciding in advance how much time and money you will spend on gaming, not exceeding those limits, and seeking help when needed. Below we present the tools and information that will keep you safe at all times.

Safe Gaming Tools for You

bq678 offers several protection features that you can activate yourself.

Deposit Limit

Set for yourself how much you will deposit per day, per week or per month. Once a limit is set, it cannot be exceeded. This feature can be activated at any time from your account settings.

Self-Exclusion

If you feel you need a break, use the self-exclusion option. Access to your account can be blocked for a set period (30 days, 6 months or permanently). No promotional messages will be sent during this period either.

Time-Out Feature

Been playing for a long stretch? Use the time-out feature to take a break for anywhere from 24 hours to 90 days. Once the break period ends, the account is automatically reactivated.

Session Time Limit

Set a maximum duration for each gaming session. When the set time is up, the system will automatically log you out and send you a notification. This helps you keep track of time.

Loss Limit

Set a loss limit to stop playing once you have lost a certain amount. This limit can be customised on a daily, weekly or monthly basis — so there is no risk of excessive losses.

Reality Check Reminder

A pop-up message will appear at regular intervals letting you know how long you have been playing and showing your total wins and losses. This reminder keeps you aware and in control.

Recognise the Signs of Problem Gaming

It can often take time to realise when gaming is becoming a problem. Be alert if you notice any of the following signs in yourself:

  • A tendency to bet more to try to recover lost money ("chasing losses")
  • Hiding your gaming habits from family or friends
  • Spending more than your set budget and borrowing money to play
  • Feeling restless, irritable or anxious when not playing
  • Neglecting work, studies or family responsibilities
  • Repeatedly trying to stop playing but failing to do so
  • Your mind being completely occupied with thoughts of gaming, unable to focus on anything else

If you notice any of the above signs in yourself, take a break right now and contact our support team.

Top Tips for Safe Gaming

Tip 1

Set Your Budget First

Before you start playing, decide the maximum amount you will spend today. Once that amount is gone, stop playing — do not try to chase your losses.

Tip 2

Set a Time Limit

Decide in advance the maximum amount of time you will play each day. Set an alarm and make sure to take a break when the time is up.

Tip 3

Consider Your Mental State

Do not play when you are tired, feeling low, drunk or angry. During these times your decision-making ability is reduced and the likelihood of taking excessive risks increases.

21+ Age Verification and Minor Protection

To register at bq678 and play any game, you must be at least 21 years old. During registration we collect the necessary information to verify age and may request identity documents at any time. If age verification fails, the account will be suspended.

If there are children or minors in your home, use parental control software on your device and never share your account password with anyone. Use the various device lock and parental control features available in Bangladesh to keep the younger members of your family safe.

Password Protection

Your account password should be known only to you — do not share it with anyone, including family members.

Identity Verification

Age is confirmed through a national identity card or birth certificate. Please provide accurate information.

Family Safety

Keep parental controls enabled on your device so that children cannot access this platform.

How to Activate Self-Exclusion

Keep yourself protected in just a few simple steps.

01

Log In

Log in to your bq678 account and go to the profile menu.

02

Go to Settings

Find the "Responsible Gaming" section.

03

Choose an Option

Activate your preferred option — deposit limit, loss limit, time-out or self-exclusion.

04

Confirm

Confirm the change. If you have any trouble, speak with us on 24/7 live chat.

Important: Once self-exclusion is activated, it cannot be cancelled before the set period expires. In the case of permanent self-exclusion, the account will not be reactivated under any circumstances.

Need Help? We Are Always Here

If you have any questions about responsible gaming or feel that gaming is having a negative impact on your life, do not delay — contact us. bq678's support team is active in Bengali 24 hours a day, 7 days a week.

You can:

  • Chat with us directly in Bengali on our live chat
  • Write to us by email: [email protected]
  • Activate limits or exclusion yourself from your account settings

Remember, seeking help is not a sign of weakness — it is proof of awareness. bq678 is always by your side.

Common Questions About Responsible Gaming

You must be at least 21 years old to game at bq678. Age is verified during registration and identity may need to be confirmed through a national identity card if required. Accounts belonging to minors are closed immediately.

After logging into your account, go to the "Responsible Gaming" section from the profile menu. There you will find the option to set daily, weekly and monthly deposit limits separately. If you have any trouble, our support team on live chat will help you.

Yes. After activating self-exclusion, the balance remaining in your account can be withdrawn. Following the standard withdrawal process, funds will be sent to bKash, Nagad or Rocket within 5 to 30 minutes.

A time-out is a temporary break — from 24 hours up to 90 days. Once the period ends, the account is automatically reactivated. Self-exclusion is a long-term or permanent measure — once activated, it cannot be cancelled before the set period expires. Self-exclusion should be chosen for serious problems.

First, speak with them compassionately and encourage them to seek professional help. You can email us at [email protected] or let us know via live chat — our team will assess the situation and take the necessary steps.

At bq678 the minimum deposit is ৳300 (for all payment methods) and the minimum withdrawal is ৳500. Withdrawals are typically completed within 5 to 30 minutes. Transactions can be made via bKash, Nagad, Rocket and bank transfer.

Enjoy Yourself Responsibly

Stay safe, respect your limits and enjoy the world of games at bq678. Our support team is always by your side.